Privacy Policy
1. Introduction
Moonstruck Junque LLC, doing business as Moonstruck Junque ("Moonstruck Junque," "we," "us," or "our"), respects your privacy and is committed to protecting your personal information.
This Privacy Policy describes how we collect, use, store, and protect information when you visit our website, interact with our social media accounts, shop with us, contact our business, or participate in our SMS messaging program.
By using our services, you acknowledge the practices described in this policy.
2. Information We Collect
Depending on how you interact with Moonstruck Junque, we may collect the following information:
Personal Information
- Name
- Email address
- Mobile phone number
- Information voluntarily provided through customer inquiries
- Purchase and transaction information
SMS Subscription Information
- Mobile phone number
- Date and time of subscription
- Consent confirmation and opt-in records
- Selected messaging categories
- Subscription changes and opt-out requests
- SMS communications with our business
Website Information
When you visit our website, we may collect basic technical information, such as your IP address, browser type, device information, and website usage data, depending on the technologies enabled on our website.
3. How We Use Your Information
We use collected information to:
- Communicate with customers regarding products and purchases.
- Respond to questions and customer service requests.
- Announce new inventory and merchandise arrivals.
- Provide information about sales, promotions, and special events.
- Manage SMS subscriptions and customer preferences.
- Improve our website and customer experience.
- Maintain business records and comply with applicable laws.
We only send recurring promotional SMS messages to customers who have expressly opted in.
4. SMS Messaging Program
Moonstruck Junque offers an optional SMS notification program for customers interested in vintage merchandise, collectibles, and promotional announcements.
How to Subscribe
Customers can begin enrollment by texting JUNQUE to (443) 227-5680.
Subscribers are presented with the following categories:
- Records & Music
- Vintage Clothing
- Toys & Collectibles
- Everything Else
- All Updates
Customers may select multiple categories or choose All Updates.
After selecting their preferences, customers receive a consent disclosure and must reply YES to confirm enrollment.
Customers who do not complete the confirmation process will not receive promotional messages.
Message Frequency
Messages are sent occasionally when new inventory, special promotions, or events warrant an announcement.
Subscribers receive up to four promotional messages per month.
Message and data rates may apply.
Managing Your Subscription
Subscribers can manage their preferences by texting PREFS to (443) 227-5680.
Subscribers may change their selected categories without unsubscribing from the entire program.
Opting Out
Reply STOP to unsubscribe from SMS messages at any time.
After unsubscribing, you will receive a confirmation message. No further promotional messages will be sent unless you enroll again.
Reply HELP for assistance.
You may also contact [email protected].
Participation is voluntary, and consent to receive marketing messages is not a condition of purchase.
5. SMS Privacy and Data Sharing
Moonstruck Junque LLC does not sell, rent, or share SMS opt-in data, mobile phone numbers, or SMS consent information with third parties or affiliates for their marketing or promotional purposes.
We may share information with trusted service providers solely to operate our business and deliver requested services.
For example, we use Twilio to facilitate SMS messaging.
Service providers may process information on our behalf but are not authorized to use SMS consent information for their own marketing purposes.
We may also disclose information when required by applicable law or a valid legal process.
6. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, maintain business records, document consent, resolve disputes, and comply with legal obligations.
SMS subscribers may withdraw their consent at any time by replying STOP.
Certain records, including consent and opt-out records, may be retained when necessary for compliance purposes.
8. Your Privacy Rights
You may contact us to:
- Request information about personal data we maintain.
- Request corrections to inaccurate information.
- Request deletion of personal information, subject to applicable legal requirements.
- Withdraw consent to receive promotional communications.
To submit a privacy request, email: [email protected]
9. Third-Party Websites and Services
Our website and communications may contain links to third-party websites, including social media platforms and online marketplaces.
We are not responsible for the privacy practices of independently operated third-party websites.
We encourage customers to review the privacy policies of those services.
10. Children's Privacy
Our website and SMS marketing program are not directed toward children under 13.
We do not knowingly collect personal information from children under 13.
If we become aware that we have collected such information without appropriate authorization, we will take reasonable steps to delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, services, or legal requirements.
Updates will be posted on our website with a revised effective date.
12. Contact Us
For questions about this Privacy Policy or our handling of personal information, contact: